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Customer Service Guarantees

We’re so sure of our work, we guarantee it.

It’s one thing to say a local heating and cooling service and installation company is reliable and reputable, but we back it up with our peace of mind guarantees.


From convenient and prompt scheduling, competitive pricing and price matching offers to our worry-free warranties on workmanship and products, you’ll have complete peace of mind when you work with Destiny’s Air for all of your HVAC repair, service, and installation needs!

No Hassle Pricing

  • We will give you a fair price in writing before any work commences

  • The price will not change unless the scope of work changes

  • We will match any competitors listed price for the same material, with the same scope of work as long as they are licensed and insured

No Hassle Scheduling

  • Same day service as long as you call before 10 am

  • We are always on time and we will always arrive in the scheduled window given to you by our dispatchers

  • You will be notified when the technician is on their way

True Value Guarantee

  • We use only the highest quality materials

  • No one has a longer guarantee for repairs

  • We are so confident that your repair or install will be done correctly the first time that if it breaks within the first 5 years we will fix it for free, day or night!

No Breakdown Guarantee

  • When we perform your seasonal maintenance, and the equipment is restored to manufacturers specifications, we guarantee your equipment not to breakdown for that season or the repair is free.

** For guarantees to be valid, customers must have a current maintenance

agreement with Destiny's Air, and must perform all scheduled visits in a

timely manner.

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